Mastercard Integration Setup
Role: Company admins
Scope: Company portal
Purpose
Enable payment processing so completed voting periods can flow to NGO payment operations.
Who this is for
Company admins and finance/legal contacts handling payment agreements.
Prerequisites
- Company onboarding is in progress (or you are in Settings).
- You have details for the authorized signatory.
Step-by-step instructions
1. Open Mastercard setup
Complete this in onboarding or later in Company Settings.
2. Enter authorized signatory information
Use a contact with required signing authority (including MitID Erhverv rights where applicable).
3. Submit and monitor status
After submission, follow status updates in Payments and Settings.
4. Continue onboarding or finish in settings
If you skip setup now, return later before scaling payment operations.
What users should expect
- Active setup reduces manual payout handling.
- Incomplete or skipped setup can require manual donation handling outside the platform.
Common issues and troubleshooting
- Status remains pending: verify signatory details and email confirmation flow.
- Payments cannot proceed as expected: review Mastercard status in Company Payments and settings tab.
Verify success
- Mastercard setup status progresses from initial setup to an operational state.
- Payment rows can be tracked in Company Payments.